Privacy policy

Last updated: 14 October 2026

This Privacy Policy describes how information about users of the website https://bex-auto.com/ (the “Website”) is collected, used, stored and protected.

BEX AUTO (the “Company”) is responsible for processing personal data. Personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection” No. 2297-VI of 1 June 2010.

By using the Website, filling in a contact form or providing their data to the Company in any other way, the user confirms that they have read this Privacy Policy and agree to its terms.

1. What data we collect

The Company may receive and process the following data:

the user’s name;
phone number;
email address;
city or region of residence;
information about the desired car;
estimated budget;
the chosen market for buying a car;
the content of requests and correspondence;
information provided during consultations;
IP address;
device type, browser and operating system;
information about the user’s actions on the Website;
the source of the visit to the Website;
cookies and advertising identifiers;
information about interactions with BEX AUTO advertisements.

The Company collects only the data needed to provide services, communicate with users, improve the Website and run advertising campaigns.

2. Purposes of data processing

The information received may be used to:

process user requests;
contact the user by phone, email or messengers;
select, purchase and deliver cars;
calculate the cost of a car and services;
provide consultations on BEX AUTO services;
conclude and perform contracts;
inform about order status;
make personalised offers;
send advertising and informational messages with the user’s consent;
analyse Website traffic and performance;
evaluate the effectiveness of advertising campaigns;
set up personalised advertising and remarketing;
improve service quality;
ensure the security of the Website;
comply with applicable law.

3. Consent to data processing

The user gives consent to the processing of personal data when:

filling in and submitting a form on the Website;
contacting BEX AUTO by phone, email or messengers;
interacting with BEX AUTO lead forms on Google, Facebook, Instagram and other services;
using the Website and accepting cookie settings.

The user may withdraw consent by sending a corresponding request to BEX AUTO.

Withdrawal of consent does not affect the lawfulness of processing carried out before it was received.

4. Cookies and advertising technologies

The Website may use cookies and similar technologies to work correctly, save user settings, analyse traffic and show advertising.

BEX AUTO may use the following services:

Google Tag Manager;
Google Analytics;
Google Ads;
Meta Pixel;
Facebook Ads;
Instagram Ads;
other analytics and advertising tools.

These services may receive technical information about the user’s device, pages visited, the source of the visit and interactions with advertising.

The data received may be used to analyse advertising effectiveness, track requests, build audiences and show relevant advertisements.

Google and Meta process the data they receive in accordance with their own privacy policies.

The user can restrict or disable cookies in the browser settings. Disabling some cookies may affect certain features of the Website.

5. Disclosure of data to third parties

The Company may disclose data to:

BEX AUTO employees and representatives;
hosting and technical support providers;
CRM system providers;
telephony, email and messaging services;
logistics, customs, insurance and other partners;
advertising and analytics platforms, including Google and Meta;
public authorities in cases provided for by law.

The Company discloses only the amount of information needed for the relevant task.

BEX AUTO does not sell users’ personal data to third parties.

6. Data storage and protection

The Company stores personal data for as long as needed to process requests, provide services, fulfil obligations and comply with the law.

BEX AUTO takes reasonable organisational and technical measures to protect information from loss, unauthorised access, alteration, disclosure or destruction.

Once the purposes of processing are achieved, data may be deleted, anonymised or blocked unless further storage is required by law.

7. User rights

The user has the right to:

receive information about the processing of their personal data;
request correction of inaccurate or outdated data;
withdraw consent to data processing;
request deletion or restriction of processing where there are legal grounds;
opt out of advertising messages;
disable analytics and advertising cookies;
lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights or a court.

To exercise their rights, the user can contact BEX AUTO using the contact details provided on the Website.

8. Data of minors

BEX AUTO services are intended for adult users.

The Company does not knowingly collect personal data of minors without the consent of their parents or legal guardians.

9. Links to third-party websites

The Website may contain links to third-party websites, social networks, messengers and other online resources.

BEX AUTO is not responsible for the content, security or data processing rules of third-party resources.

10. Changes to the Policy

The Company may amend or supplement this Privacy Policy.

The current version of the Policy is always published on the website https://bex-auto.com/.

Continued use of the Website after changes are published means that the user has read the updated version of the Policy.

11. Contact information

Company: BEX AUTO
Website: https://bex-auto.com/
Contacts: the “Contacts” page